Pal's Sudden Service

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4.6

( 8 reviews )

Burgers, Fast Food, Chicken Shop

Open 06:00 AM - 10:00 PM See Hours

960 Volunteer Pkwy, Bristol, TN 37620, United States

+1 4236-522-291.0

Founded in 1956, Pal's Sudden Service is a well-established fast-food chain known for serving up delicious burgers, hot dogs, fries, and breakfast fare. With a focus on quick and convenient service, Pal's offers drive-through and delivery options for customers. Located on 960 Volunteer Pkwy, Bristol, TN, Pal's has become a popular spot for locals and visitors alike. The restaurant prides itself on its friendly and efficient staff, providing a welcoming and enjoyable experience for all customers. With a commitment to quality and flavor, Pal's has garnered a loyal following and continues to be a go-to destination for fast food cravings. With its diverse menu and convenient hours of operation, Pal's Sudden Service is a must-visit for those looking for a satisfying and tasty meal in a hurry.

Reviews

4.6/5

8 reviews

5 stars

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1 stars

Seth galentine

March 22, 2024

For the first time visiting pals I wasn’t disappointed. The burgers were excellent and the chips (fries) hot and fresh. I’d recommend the restaurant. For fast food it was really good. Superb service might I add. The facility is extremely clean. As I looked around even the trash area was tidy. The buildings are catchy… what is not to love.

Dane peterson

March 22, 2024

When in town I always make a point to stop through pals. The big chicken is super tasty, along with some cheddar rounds and a peachy tea sure to hit the spot. The burgers are also really good. When in town if you eat drive thru this is definitely a local classic to try.

Mr. neil

March 22, 2024

My first experience here was tonight. I have got to tip my hat. This establishment was fast, affordable and had some of the best food I've ever had in fast food. The staff was so friendly, and I have to say that in today's workplace with everyone shortstaffed and overworked; that didn't seem to be happening here. No one seemed stressed at all. I even witnessed a young man come running out to pick up some money a lady in front of us dropped by accident so she wouldn't have to try and squeeze out of her car in such a tight spot. This is above and beyond, and speaks words to the owners and managers yhat they have such thoughtful employees. One last thing, I absolutely love the design of their building. It's playful and eye-catching.

Megan tran

March 22, 2024

The food is delicious, the staff is kind and friendly, and all around great. For my first time having Pal's, it was as good as everyone said it would be.

George falanco

March 22, 2024

Great burgers, amazing fries, and the best shakes. Fast and friendly. Get in line…it won’t take long. Drive through only.

Ashley huston

March 22, 2024

I ordered cheddar rounds they were delicious but super salty I asked for salt not extra salt and this is what was in the bottom this photo truly does not show how much salt is in the bag I was picking up cheddar rounds with salt caked on the bottom.

Carlita salazar

March 22, 2024

Cheddar rounds were good but chipped ham was not very good.

Gianluca passerone

March 22, 2024

Not a fan of the night crew at this location. The girl taking the orders could use some lessons in customer service. My order was wrong and when I had come back she seemed to make it out to me that’s what I had ordered which is not the case. I received the correct part of my order after having to reexplain the issue a few times. Pals customer. service and getting it right is what I enjoy about this location not sure what’s going on but I hope it gets fixed. Also the chocolate shake is like a little bit of chocolate with vanilla ice cream like a little chocolate swirl, pals is my go to for a good shake so I was pretty disappointed when the girl seemed to not want to remake it since her comment was that’s how our chocolate shakes always are…. No they really aren’t. I am a manager of a very busy company I would want to know if my associates were not customer service friendly which is the reason for this post. I hardly ever leave reviews unless I feel it’s needed.